Frequently Asked Questions

What is Cortaflex?

Cortaflex is a joint-support supplement range developed for people and animals. The range includes products for dogs and people, with formulations using ingredients commonly associated with mobility, cartilage, connective tissue and joint lubrication.

What Cortaflex products are available in New Zealand?

Cortaflex NZ offers joint-support products for dogs and people, including canine joint supplements, omega oils, senior support products and human joint supplements.

Browse our Dog Joint Supplements and Human Joint Supplements collections to see the current range.

Which Cortaflex product should I choose for my dog?

The best product depends on your dog’s age, activity level, lifestyle and the type of support you are looking for.

Some products are designed for everyday joint maintenance, while others are aimed at active, working or senior dogs.

If you are unsure which product may suit your dog, contact us and we can provide general product information.

For medical or veterinary concerns, please speak with your veterinarian.

Can puppies use Cortaflex products?

Some Cortaflex products may be suitable for younger dogs, depending on the formulation and recommended feeding directions.

Always check the product label and feeding instructions before use.

If your puppy has an existing health condition or you are unsure whether a product is appropriate, seek advice from your veterinarian.

Are Cortaflex products suitable for senior dogs?

Yes, the Cortaflex canine range includes products specifically designed to support older dogs and age-related mobility needs.

Senior dogs may benefit from nutritional support alongside appropriate exercise, healthy body weight and veterinary care where needed.

What is the difference between glucosamine, chondroitin and hyaluronic acid?

These ingredients support different aspects of joint health.

Glucosamine is associated with cartilage and connective tissue.

Chondroitin supports cartilage structure and hydration.

Hyaluronic acid supports joint fluid and lubrication.

You can read more in our guide to Glucosamine vs Chondroitin vs Hyaluronic Acid.

What is Boswellia?

Boswellia serrata is a botanical ingredient derived from the resin of the Boswellia tree.

It contains compounds known as boswellic acids and is commonly used in joint-support formulations.

Read our guide to Boswellia for Joint Support for more information.

What is the difference between Boswellia and turmeric?

Boswellia provides boswellic acids, while turmeric provides curcuminoids such as curcumin.

Because they contain different active compounds, they are often used together in multi-ingredient joint supplements.

Read our guide to Boswellia vs Turmeric for Joint Support.

What does omega oil do for dogs?

Omega oils provide essential fatty acids that can support healthy skin, coat condition and general wellbeing.

Cortaflex Canine Omega Oil is made from cold-pressed flaxseed oil and provides a plant-based source of omega-3 fatty acids.

Read our guide to Omega-3 and Flaxseed Oil for Dogs.

How long do joint supplements take to work?

Joint supplements are designed to be used consistently rather than as an instant solution.

How quickly someone or an animal responds can vary depending on the product, individual and circumstances.

Always follow the recommended daily serving directions.

Can Cortaflex supplements be used with medication?

If you or your animal are taking medication, have an existing health condition or are under medical or veterinary care, seek advice from the appropriate healthcare professional before introducing a new supplement.

Are Cortaflex supplements medicines?

No.

Cortaflex nutritional supplements are intended to support normal nutrition, mobility and wellbeing.

They are not intended to diagnose, treat, cure or prevent disease.

Where does Cortaflex NZ deliver?

We currently deliver within New Zealand.

See our Shipping Policy for more information about delivery, tracking and rural addresses.

What happens if my order arrives damaged?

Contact us as soon as possible and include your order number and photographs of the packaging and damaged product where relevant.

See our Returns & Refunds Policy for full details.

Can I return a supplement if I change my mind?

Unopened and unused products may be eligible for a change-of-mind return at our discretion.

For health and hygiene reasons, we generally cannot accept change-of-mind returns of supplements that have been opened or had their safety seal broken.

Your rights under New Zealand consumer law are not affected.

How can I contact Cortaflex NZ?

Visit our Contact Us page

Please include your order number if your enquiry relates to an existing purchase.